Returns & Refund Policy
30-Day Return Window
We offer a 30-day return window from the date of delivery.
To qualify for a return, the item must:
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Be unused and in original condition
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Show no signs of wear, force, bending, impact, or damage
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Be returned in original packaging
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Not be altered, resized, or modified
Items that do not meet these conditions may be refused or subject to partial refund.
Custom & Personalized Orders (Non-Returnable)
Customized, engraved, resized, or made-to-order items are final sale and are not eligible for return or refund.
This includes:
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Engraved rings
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Special size adjustments
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Custom finishes
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Any item modified specifically for the customer
Custom items are produced uniquely and cannot be resold.
Incorrect Size Orders
Customers are responsible for selecting the correct size.
We recommend reviewing the size guide carefully before purchase.
Incorrect size selection is not considered a product defect.
Damaged or Defective Items
If your item arrives damaged:
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Contact us within 7 days of delivery
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Provide clear photo or video proof
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Include packaging photos
If approved, we will offer a replacement or refund.
Shipping & Delivery Confirmation
Once tracking confirms delivery to the address provided at checkout, the order is considered fulfilled.
We are not responsible for:
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Incorrect addresses entered by customer
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Stolen packages after confirmed delivery
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Carrier delays outside our control
Customers are responsible for ensuring a secure delivery location.
Refund Processing
Refunds are issued after inspection of returned items.
We reserve the right to refuse returns that do not meet policy requirements.
Approved refunds will be processed to the original payment method within 5–10 business days.
Product Disclaimer
Our rotating rings contain precision mechanical components. Proper handling is required.
Damage caused by:
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Excessive force
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Dropping or impact
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Water exposure
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Attempted disassembly
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Improper cleaning
is considered misuse and is not covered under this policy.
Normal wear over time is not considered a defect.
Buyer’s Remorse (Change of Mind)
If a customer wishes to return an unused item due to change of mind:
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Customer is responsible for return shipping costs
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Original shipping costs are non-refundable
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A restocking fee of up to 15% may apply
Item must be unused and in resellable condition.
Delivery Confirmation
Once tracking confirms delivery to the address provided at checkout, the order is considered fulfilled.
We are not responsible for:
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Incorrect address entered by customer
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Stolen packages after confirmed delivery
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Carrier delays outside our control
Refund Processing
Refunds are processed after inspection of returned items.
We reserve the right to deny returns that do not meet policy conditions.
*Orders cannot be cancelled once they have been processed or shipped