Welcome to HeartGlow Jewelry. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully.
By using our site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
We strive to display our products as accurately as possible; however, slight variations in color, finish, or detail may occur due to lighting, screen settings, and the handcrafted nature of certain pieces.
Custom engraving may be available upon request at the time of purchase.
All prices are listed in [USD/CAD] and are subject to change without notice.
We reserve the right to correct any pricing errors and cancel orders if necessary.
Payment must be completed at checkout using accepted payment methods.
Orders are processed within the stated processing time shown on the product page.
Shipping times may vary depending on the destination. While we aim to deliver within estimated timeframes, delays may occur due to factors beyond our control.
Once an order has been dispatched, shipping addresses cannot be modified.
Please refer to our Return & Refund Policy for full details.
Customized or engraved items may not be eligible for return unless defective.
All content on this site, including images, text, branding, and design, is the property of HeartGlow Jewelry and may not be used or reproduced without permission.
We are not liable for any damages resulting from the use or inability to use our products or services, to the fullest extent permitted by law.
These Terms are governed by and interpreted in accordance with the laws of Canada.
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.
For any questions regarding these Terms, please contact us at: heartglow.worldwide@gmail.com