This website is operated by HeartGlow™. Throughout the site, the terms “we”, “us” and “our” refer to HeartGlow™. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms and Conditions.
All products are subject to availability.
Due to lighting, monitor differences, and craftsmanship variations, actual product colors and finishes may slightly differ from images shown.
Mechanical rotating rings contain precision components. Normal wear over time is expected.
All prices are listed in the currency selected at checkout. We reserve the right to modify prices at any time without prior notice.
Discounts and promotional offers cannot be combined unless stated otherwise.
We offer free worldwide shipping unless otherwise stated.
Processing time: 1–5 business days.
Shipping time: 5–15 business days (may vary by region).
We are not responsible for delays caused by customs, carriers, or incorrect address input by the customer.
*Orders may ship from international fulfillment centers.
Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrectly provided addresses.
Address changes are not guaranteed once an order has been processed.
If Shipping Protection is selected at checkout, it covers loss or damage during transit.
Claims must be submitted within 7 days of delivery confirmation.
Shipping Protection does not cover:
Incorrect address submissions
Buyer’s remorse
Normal wear and tear
We accept returns within 14 days of delivery.
Items must be unused and in original condition.
Return shipping costs are the responsibility of the customer unless the item arrived damaged.
Custom or engraved items are non-refundable.
Our rotating rings contain precision mechanical elements. Proper care is required. Excessive force, impact, or improper cleaning may affect performance.
We shall not be liable for any indirect, incidental, or consequential damages resulting from product use.
These Terms shall be governed in accordance with the laws of the country in which the business is registered.